Terms of service
Terms and Conditions / Terms of Service
Last updated: Apr/2024
Welcome to Luminlea. These Terms and Conditions govern your use of [STORE URL] and your purchase of products from our online store.
By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or purchase from us.
1. About Us
This website is operated by Luminlea. Throughout the site, the terms “we,” “us,” and “our” refer to Luminlea.
Contact email: Customer Support
2. Use of Our Website
You agree to use our website for lawful purposes only. You must not use our website in any way that may damage, disable, overburden, impair, or interfere with the proper operation of the site.
You must not:
Use our website for fraudulent purposes
Attempt to gain unauthorized access to our systems
Copy, reproduce, or exploit any part of our website without written permission
Upload or transmit malicious code
Use our products or content for illegal or unauthorized purposes
3. Product Information
We aim to display product descriptions, images, prices, colors, sizes, materials, and availability as accurately as possible. However, we do not guarantee that all information is error-free, complete, current, or perfectly accurate.
Colors may appear slightly different depending on your screen, device, lighting, or display settings.
Product dimensions and weights may vary slightly due to manufacturing or manual measurement differences.
4. Pricing and Availability
Prices are listed in GBP, USD,EURO and Crypto Currency unless otherwise stated. We reserve the right to change prices, promotions, product availability, and product descriptions at any time without notice.
We may limit quantities, discontinue products, or refuse orders at our discretion.
5. Orders
When you place an order, you agree that all information provided is accurate, complete, and current.
After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance of the order.
We reserve the right to cancel or refuse any order for reasons including but not limited to:
Suspected fraud
Incorrect pricing or product information
Payment issues
Shipping restrictions
Inventory or fulfillment issues
Abuse of promotions or discounts
Violation of these Terms
If your order is cancelled after payment, we will issue a refund to the original payment method where applicable.
6. Payments
We accept the payment methods displayed at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method.
All payments are subject to authorization and fraud screening.
7. Shipping and Delivery
Shipping times are estimates only and may vary depending on destination, customs, carrier conditions, and local delivery services.
We are not responsible for delays caused by customs, weather, carrier disruptions, incorrect shipping information, failed delivery attempts, or circumstances outside our control.
Please review our Shipping Policy for more information.
8. Customs, Duties, and Taxes
Depending on your country or region, your order may be subject to import duties, taxes, VAT, customs fees, or local charges.
Unless clearly stated otherwise at checkout, these charges are the responsibility of the customer and are not included in the product price or shipping cost.
9. Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review the policy before placing an order.
10. Product Use
Our products are intended for general consumer use only. You agree to use all products safely, responsibly, and according to any instructions, warnings, or care information provided.
We are not responsible for damage, injury, loss, or misuse resulting from improper use, overloading, alteration, negligence, or use outside the product’s intended purpose.
11. No Medical, Health, or Professional Advice
Any content on our website is provided for general informational purposes only. We do not provide medical, health, veterinary, legal, or professional advice.
Products in our store are not intended to diagnose, treat, cure, or prevent any medical condition.
12. Intellectual Property
All content on this website, including text, images, graphics, logos, product names, layout, design, and branding, is owned by or licensed to Luminlea and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our written permission.
13. User Content and Reviews
If you submit reviews, photos, comments, or other content to us, you grant Luminlea a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, display, and distribute that content for marketing, promotional, and operational purposes.
You agree not to submit content that is false, misleading, abusive, unlawful, offensive, or infringes on the rights of others.
14. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, policies, or actions of third-party websites.
15. Limitation of Liability
To the fullest extent permitted by law, Luminlea shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Nothing in these Terms excludes or limits liability where it cannot be excluded or limited under applicable law.
16. Indemnification
You agree to indemnify and hold harmless Luminlea, its owners, employees, partners, suppliers, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from your breach of these Terms or misuse of our website or products.
17. Changes to These Terms
We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Your continued use of our website after any changes means you accept the updated Terms.
18. Governing Law
These Terms are governed by the laws of Vietnam and China, without regard to conflict of law principles.
19. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Customer Support